We pride ourselves on providing an exceptional passenger experience, and this study shows that our new facilities are helping achieve that mission. As airports increasingly look to instill confidence in the travel experience, it is clear that concourse design is key to ensuring satisfaction.
- Haley Gentry, Aviation Director
Charlotte Douglas International Airport
Charlotte Douglas International Airport (Concourse A)
View Smart Windows created a state-of-the-art space for 46M passengers and 18,000 airport employees with controlled glare and maximum views
Increased earning potential through improved passenger experience and dwell times
Improved space utilization
Significantly contributes to the airport’s sustainability goals