The Tompkins Trust Company is one of the oldest banks in America. Founded in 1836, it has grown into a billion-dollar company. Tompkins Financial built a new seven story headquarters in its hometown, Ithaca NY, in order to consolidate its scattered offices. The building is designed with a focus on serving the community and enabling better collaboration among employees.
View Smart Windows makes the lobby and teller area feel open and inviting by getting rid of shades, so that customers can see in from the outside, and enjoy plentiful natural light when they are inside. Bank employees can focus on assisting and building trust with customers without being distracted by heat and glare.
One major issue in the design of the new headquarters was the almost-too-close adjacent hotel building, from which people could potentially look into the bank’s back offices. This worried Tompkins executives because of the sensitive financial information that could be compromised. Therefore, the windows facing the adjacent building are always kept tinted. This way private information is protected but the employees can still see outside.