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Customer Training Resources

Welcome to View Smart Windows - the future of wellness and sustainability

Did you know that we spend 90% of our waking life in a building of some description? What if you could intelligently control the levels of comfort, productivity, and overall wellbeing experienced inside these buildings? As the latest person to sit behind View Smart Windows, now you can.

We have compiled a variety of resources that will guide you throughout your View journey.

Training - Occupants Resources - View Smart Windows Overview - Tab

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View Smart Windows Overview

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Training - Occupants Resources - View Smart Windows Overview

Training - Occupants Resources - View Smart Windows Overview - Benefits of View Smart Windows

Benefits of View Smart Windows

View was built on the understanding that natural light is required to live a healthy and productive life. Ordinary windows are far from optimized, unable to effectively reduce glare and heat. View Smart Windows have been proven to improve people's health and wellness by increasing their access to natural light.

Studies from Cornell, University of Illinois and SUNY Medical Center show that participants with View Smart Windows experience:

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51% reduced eyestrain

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63% fewer headaches

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77% less likely to report depression

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+37 minutes longer sleep

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42% higher cognitive ability

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21% higher productivity

Training - Occupants Resources - View Smart Windows Overview - How does it work? - Text

View Smart Windows utilize electrochromic technology and a predictive software algorithm called Intelligence. With Intelligence, windows respond automatically so that tenants can enjoy the views and daylight without lifting a finger. The key factors affecting glass tint include the depth of sun shining into the space, the amount of heat passing through the windows, and the cloud cover and reflections from nearby buildings.

Occupants Resources - Section Tints - Tint 3

Tint 3
Boost Productivity with Natural Light

6% Visible Light Transmission

Diverts glare and heat while still allowing for daylight. Presents average level of glare from direct sun or reflection off the adjacent building.

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Training - Occupants Resources - View Mobile App - Tab

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View Mobile App

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View Mobile App

The best way to experience View Smart Windows is through Intelligence®. However, at any time, people can customize their View experience using the mobile app. The mobile app communicates securely with the View cloud to override instantly. Reach out to your CSM if you have questions about which app to download for your building at [email protected].

Training - Occupant Resources - View Mobile App - View 2.0 - Tab

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View 2.1

For installs after 2018

View 2.1

Download link:
Apple App Store and Google Play Store

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Training - Occupant Resources - View Mobile App - View 2.1 - Page Content

View 2.1 App Overview

App is not desktop accessible. Please download to your mobile device.

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View 1.2

For installs prior to 2018

View 1.2

Download link:
Apple App Store and Google Play Store

Training - Occupant Resources - View Mobile App - View 1.2 - Page

Training - Occupant Resources - View Mobile App - View 1.5 - Page Content

View 1.2 App Overview

App is not desktop accessible. Please download to your mobile device.

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Support

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How to contact View Support

For any issues, please reach out to your dedicated Customer Success Manager by phone or email. If you are unsure of who they are, please email [email protected].

If the issue is urgent, please call +1.855.478.8468 dial-in, Option 2, to talk to a live agent or leave a voicemail providing the requested info. Our View agent will document all details and route the service request to View's Customer Support team or email [email protected]

Occupants Program - Form - Number 1

Occupants Program - Form - Number 2

  1. Where in the building you are located
  2. Details of the issue (what is the expected behavior, vs what are you experiencing)
  3. Time of day issue observed

Occupants Program - Form - Number 3

Please upload pictures of the windows in question
(For multiple images please upload .zip file)

One file only.
256 MB limit.
Allowed types: gif, jpg, jpeg, png, tif, doc, docx, zip.

Max Size: 256 MB

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